Shipping Information

Gifted Of Africa ships to all states across the United States. Every order is packed with care to keep your handcrafted wooden art safe during delivery. All shipments include tracking so you can follow your package from our warehouse to your home.

Shipping times within the United States usually range from three to seven business days depending on your location. You will receive an email with tracking information as soon as your order is shipped.

If you need help with your delivery, our support team is always ready to assist you.

Order Processing

Orders are processed within one to three business days. Since our products are handmade, certain items may require extra preparation time. If any delay happens, we will inform you immediately.

Custom Orders

Custom wooden pieces require additional time because they are crafted specially for your request. The expected timeline will be shared with you when you place your order.

Damaged or Lost Packages

If your package arrives damaged or does not arrive at all, contact us right away. We will resolve the issue for you and make sure you receive a replacement or another suitable solution.

Returns and Exchanges

If you are not fully satisfied with your purchase, you may request a return within the allowed return period. Items must be unused, in their original condition and returned in the same packaging.

Returns are accepted when
The item arrives damaged
The wrong item was delivered
The product does not match the description on our website

After we receive your returned item and confirm its condition, we will process your refund or exchange.

Non Returnable Items

Custom made orders cannot be returned, since they are created specifically based on your request.

Refund Processing

Approved refunds are issued to the original method of payment. Please allow a few business days for the amount to appear in your account.

Contact Us

If you have any questions related to shipping or returns, you can reach us at
Email: giftedofafrica@gmail.com