Faq’s
What type of products do you offer
We offer handmade wooden art created by skilled African artisans. Each piece is crafted with care and reflects cultural heritage and creativity.
Are all the items handmade
Yes, every item is made by hand. The pieces are carved, shaped and finished by artisans who use traditional techniques passed down through generations.
Are the products one of a kind
Most pieces are unique because they are fully handmade. Wood grains, finishes and carving styles naturally vary from item to item.
What type of products do you offer
We offer handmade wooden art created by skilled African artisans. Each piece is crafted with care and reflects cultural heritage and creativity.
Do you ship internationally
Yes, we offer international shipping. Your order will be carefully packed to ensure safe delivery to your location.
How long does shipping take
Shipping times depend on your country. Local orders usually arrive faster, while international deliveries may take a bit longer. You will receive tracking details once your order is shipped.
Can I request a custom design
Yes, we accept custom orders. You can share your idea and our artisans will create a personalised wooden piece for you.
What materials do you use
We primarily use responsibly sourced African hardwoods. The type of wood may vary depending on the artisan and the region.
How do I care for my wooden art
Keep your piece away from direct sunlight and moisture. Use a soft cloth to clean it and apply natural wood oil once in a while to maintain its shine.
Are your products ethically sourced
Yes. We work directly with artisans and communities, ensuring fair earnings and supporting traditional craftsmanship.
Do you accept returns
Yes, returns are accepted within the policy period if the item is unused and in its original condition.